More information about San
If not satisfied we will
exchange or refund promptly. Just sent back unused within 3
weeks and give us your invoice number and instructions. Refunds
will be the purchase price less freight and custom alterations
like longer sleeves or slimming jackets. When buying in November
and December we automatically extend our return policy to January
15 of the next year. We know that you may be buying presents
for friends and loved ones.
All jackets are available to the public at factory
discount prices. We make every effort to give customers the best & lowest prices we can and be able to makea profit to be able to stay in business for valued customers like you, if a mistake is made on one of our web pages for any item because of a typo or a mistake in grammar, please understand that the prices cannot be modified to accomodate that mistake, we are a small family owned business and open to the public we may sometimes be a tardy in updating price changes online, so we hope you understand and would not try to take advanatge of an honest business. Our USA made jackets can be ordered in
a variety of leathers, colors and sizes an the price will vary depending on the model, size and type of leather. If not on hand we will
gladly manufacture them.
If your jacket is not on hand or you have ordered custom options,
it will be manufactured and shipped as soon as it is ready.
It usually takes about 2 -3 weeks to make a jacket. Imported jackets are subject to the manufaturer backordering items if stock is out on a particular item and could vary in the timeline depending on the supplier's You
won't be charged until we are ready to ship. At the end of the
business day we will e-mail your order number and let you know
that we have sent your order or when we will send it. If you
don't hear from us please e-mail email@example.com or give
us a call.
We use the best quality materials--leather, lining fabric, knit
ribbing, interfacing and zippers.
Our jackets are sewn with
care. We use our own contoured pattern designs which follow
your body shape and have hand set sleeves. Most jackets today
are made with flat patterns. We frequently sew one jacket
at a time which is why it takes a while if your size is not
on hand. The jacket is cut and the goes to fusing where
we put non woven fusible interfacing on the pattern pieces that
require it. Then one sewer completely sews the jacket.
The lining is made up and the jacket is lined, inspected, boxed
and shipped to you. We may have as many as 1000 individual
orders moving through our plant.
Construction Warranty on our
USA made Jackets
We guarantee stitching for
5 years and zippers for 5 years on our USA made jackets.
Construction Warranty on other
We guarantee stitching for
and lining for 90 days. Imported Jackets are carefully purchased
and carry a 90 day guarantee against defects. Jackets
needing repair can be sent back with a note and freight back.
After the Warranty Period
If you have a problem that
is not covered by our Warranty or happens after the 90 days
on Imported Jackets or 5 years on USA made jackets please
do contact us. San Diego Leathers policy is to help you
and we can usually offer inexpensive expert repair remedies.
privacy is very important to San Diego Leather and we take it
very seriously. San Diego Leather does not sell or rent personally,
identifiable information to third parties.
If you choose
to purchase products from our site or call an order in, you
will need to provide the following information so that we can
fulfill your order: Name, Contact Phone Number(s), Mailing Address,
Shipping Address, E-mail Address and, if you are purchasing
products, Credit Card Account Information.
San Diego Leather,
Inc and its affiliates may use your personally, identifiable
information to deliver information to you that may be targeted
to your interests, to improve San Diego Leather’s marketing
and promotional efforts, to analyze site usage, or to improve
our content and product offerings. San Diego Leather, Inc may
use your e-mail address, mailing address, or phone number to
contact you regarding administrative matters, billing, and special
promotions or to provide associated support.
San Diego Leather,
Inc. may use "profile information" to create aggregate
reports (with information such as user demographics and traffic
patterns) that can be shared with our business partners to create
personalized content and services. However, "profile information"
is anonymous and does not contain personally identifiable information.
San Diego Leather,
Inc. reserves the right to cooperate fully with state, local
and federal officials in any investigation relating to this
web site or its contents (including personal or private electronic
communication transmitted on this web site) or purported illegal
activities of any user.
If, for any reason,
you wish not to be on our electronic mail list, please send
a message to firstname.lastname@example.org and we will gladly remove you
from our list.
We have been known to make up custom designs
and orders such a Planet of the Apes costumes and jackets for
20th Century Fox but these jobs are expensive and involve
a lot of next day air shipping back and forth.
Customize alterations to a
What we can do for you which is pretty
much fool proof and inexpensive is add inches here and there
on any of our USA made jackets. For instance, if you receive
a style but want it 2 inches slimmer (cost is $20.00), or 1
inch longer or shorter on the sleeve (cost is 10.00), 2 inches
more on the bust (cost is 25.00). We can to that. But.....we
need you to have tried on our regular size first. This way we
know you that you like the leather, the quality and the general
fit of the style you select. If the new jacket made with your
alterations doesn't fit you can still exchange of refund it,
but the cost of the alteration is not refundable.
Custom design changes to a
USA made style
One of the most popular changes
is to add addition inside pockets--breast style ($10.00) or
a gun pocket ($20.00). We also can make a style up with a different
collar ($20.00) or front pocket ($10.00). If for any reason
you are unhappy with the jacket or need the size to be exchanged
the basic price of the jacket is refundable but not the extra
charges. Please give us three weeks to make it up.
We have a gigantic selection
of leather Sofas, Love seats and Recliners but have not set
up a way to ship across the country. Please stop in to see them
and take advantage of our discount prices. We do not manufacture
leather furniture but we do carry a selection from 3 California
manufactures that supply us with custom sectionals as well as
the tradition furniture. And we carry furniture imported from
Italy, Indonesia, China and other countries.
Returns and Exchanges Policy
Please send us only unused
jackets. If a jacket does not fit we want you to exchange
it right away. If it is not what you expected please send it
back for a refund. A leather jacket is an item of apparel
that will last through many seasons and give a lot of enjoyment
over the years. It shouldn't be sitting in the back of your
closet. We limit the time of exchange or refund to three weeks
from receipt. We do this because we don't want to resell used
and aged merchandise.
Send back within 3 weeks of receipt
Please give us your invoice number and request a refund. As
soon as we open the box we will issue a refund check of all
but the freight plus any custom alterations or changes and mail
you a receipt. We would like know the reason for the return,
too. It will help us to give you better service. If you need
a copy of the invoice we can e-mail it to you.
Send back within 3 weeks of receipt
Please give us your invoice number and request
an exchange. As soon as we open the box we will make a new order
for you. We will charge or refund the difference to you as soon
as we have your new jacket or item ready to ship. If the jacket you need will have to be made, you may
call ahead and have us start your order. This will save 1 week's
production time. Special orders take about 3 weeks to make.
The often come through earlier but sometimes take a longer.
Many companies increase the retail prices
of their merchandise to cover freight back but we do not. We
sell to you at our lowest possible price which is why we don't
pay freight back. UPS ground costs 17.95 to contiguous USA on
most jacket and $5.00 to 15.00 more on heavier styles. Most jackets
fit the first time. We cab advise you on what most customers
would select if they were here at the factory outlet.
Sometimes our customers spend an hour in
the factory trying to decide if they like a size medium better
than a small on a particular jacket. Fit is very subjective.
We try to guess your size from our experience with customers
trying on specific styles but we are not always right. Measurements
don't tell body and muscle density or personal preferences in
fit. Please use what we say plus your own intuition to decide
on size when you order.
We prefer UPS because they
are efficient and handle any claims for lost jackets quickly. Most jackets run about 17.95 freight which will be added to your order.
But we will ship by Fed Ex or US Mail. If you wish us send by
Fed Ex, Airborne or UPS and bill your company's freight account
number please give us instructions under comments on the order
We require a $20.00 deposit to ship COD.
UPS no longer collects cash so a cashiers check or money order
would be needed for the balance.
Until a safer procedure can
be established against fraud we are unable to take credit cards
against overseas orders from new customers. We do accept
bank wires and Western Union payments.
When sending by Western Union
please made the wire payable to San Diego Leather Jacket Factory,
attention: Ma rio Estolano, owner.
Leather needs to be conditioned
from time to time and protected from drying out.
Smooth leathers should have
leather lotion applied. We recommend 2-4 times a year. This
seals the leather against staining and adds moisture to keep
it from drying out. The sun and home furnaces can dry out leather
Find a product your like
(many say for boots and shoes) and test it on the inside facing
of the jacket. If you are happy with it, then apply sparingly
but regularly with a soft cloth. On tough surfaces like most
cowhides and goatskins the lotion will clean loose dirt and
prevent ground in dirt if used regularly. On soft leathers like
lamb it will help to seal the skin and retard soiling.
We prefer wax free lotions.
When using any leather lotion
please don't bear down or scrub the leather as that will damage
Waterproofing spray can be applied to suede, Shearling and smooth
leathers and is a great value. It makes rain water bead right
off. On soft leathers like lambskin it prevents water stains
from coffee spills, etc. When used under the arms it can
help prevent salt stains from perspiration. Always follow the
instructions on the can. It takes about half a can per
jacket and lasts up to one year. Test first on the inside of
We recommend putting this
procedure off as long as possible. If treated carefully
and lotion is applied regularly most jackets can go 4-5 years
without having to be sent to the leather cleaners. Some of the
problems that occur are shrinking, color fading, color looking
like plastic after its restored and dryness.
When is comes time to clean
your jacket have a local dry cleaner that you trust to send
it out for you.